A Note on Insurance
Be BOLD Psychology and Consulting is an out-of-network provider with health insurance. Often, when clients chose to use their insurance, client care can be hindered in that so much is dictated by insurance. Some of these items include the requirement to give clients a diagnosis, and potential limits to the number of sessions a client could have using their insurance.
As an out-of-network provider, our clinicians are able to provide individualized, specialized personal care to our clients. Together, we can create a treatment plan that makes sense for your unique needs – not the needs of your insurance company. There are also no limits to privacy associated with the mandate of providing information relating to our work together to a third-party payer. For information on the ABC’s of why Be BOLD Psychology and Consulting does not accept insurance, contact us! You can email us at info@beboldpsychnc.com or call or text 919-525-1873. Let’s chat!
Out of Network Insurance
Still, I appreciate you may wish to seek reimbursement from your insurance company. Depending on your current health insurance provider or employee benefit plan, our services can be covered in full or in part by using your out-of-network benefits. Please contact us and we can provide you a step-by-step document that can help guide you through this conversation with your insurance provider.
Or, the questions below are also a valuable starting place to ask your insurance provider to help determine your benefits:
- Does my health insurance plan include out of network mental health benefits?
- Do I have an out of network deductible? If so, what is it and have I met it yet?
- Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
- Do I need written approval from my primary care physician in order for services to be covered?
- Does my plan allow for virtual/telehealth sessions?
Rates
Please contact us for detailed rate information specific to your goals and needs. Even better- Let’s set up a free 20-minute phone/video consultation so I can get to know what you are looking for, see if we think I might be a good fit, and further discuss insurance and payment options!
We author all letters for gender-affirming procedures on a pay-what-you-can basis.
All of our online therapy groups are lower cost, and have the benefit of therapeutic group support. All of our therapy groups have at least one, but typically several, sliding scale spots available. Those slots are need-based and first-come-first-serve.
Payment
We accept all major credit cards, debit cards, and HSA/FSA as forms of payment.
For all services, we require that a form of payment (i.e., credit card, debit card, FSA, or HSA card) be kept on file and is provided at the initiation of services. Please be advised payment information is securely stored within a HIPAA-compliant medium. Your session may be at risk of cancellation if a working card is not on file prior to the appointment time.
Cancellation Policy
If you are unable to attend a session, please make sure you cancel at least 48 hours beforehand. Otherwise, you may be charged for the full rate of the session. To help, we send out emails and text messages 72 and 48-hours in advance, so long as you are opted in to this service. You can also cancel your appointment via your client portal at any time, or by emailing your clinician or our admin staff at info@beboldpsychnc.com.
GOOD FAITH ESTIMATE
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
– You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
– Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
– If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
– Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
Any Other Questions
Please contact us for any additional questions you may have. We look forward to hearing from you!
Thank you for considering Be BOLD Psychology and Consulting. Our diverse team of talented clinicians are excited to welcome you to our practice. Be BOLD providers LGBTQIA+ celebratory, neuroaffirming, trauma-informed virtual mental health services to clients across North Carolina, and in some cases up to 40 other states. We also offer in-office therapy and evaluation services in Durham, North Carolina! Finally, we have clinicians who offer walk-and-talk therapy in Durham, Raleigh, Chapel Hill, and Brier Creek!
A Note on Insurance and Out-Of-Network Benefits
Be BOLD Psychology and Consulting is an out-of-network provider, which allows us to offer more personalized care without the restrictions insurance companies often impose, such as diagnosing clients or limiting the number of sessions. This flexibility lets us design a treatment plan that truly fits your needs. Plus, it ensures your privacy by avoiding third-party reporting.
If you’d like to use your insurance for reimbursement, many health plans cover out-of-network services in part or full. We can provide a helpful step-by-step guide for navigating your insurance – just reach out! In the meantime
Here are some key questions to ask your insurer:
- Does my plan cover out-of-network mental health services?
- What is my out-of-network deductible, and have I met it?
- Are there session limits for mental health care?
- Do I need approval from my primary care doctor for services?
- Does my plan cover telehealth sessions?
For further assistance, email us at info@beboldpsychnc.com or call/text 919-525-1873.
Rates and Fees
At Be BOLD, we prioritize high-quality, compassionate mental health care. Our clinicians maintain a balanced caseload to prevent burnout and ensure the best support for you. We also stay updated with the latest mental health practices through ongoing education. Our clinical team’s commitment to continuing education elevates the support we provide and creates an inclusive and knowledgeable environment for all clients to feel valued and well supported, including our BIPOC, LGBTQIA+, and neurodivergent community members who trust our specialized clinical team with their care. Additionally, our fees are based on data from Fair Health Consumer, ensuring they are in line with local averages.
Please note each clinician keeps a specific number of sliding-scale or pay-what-you can openings available as well. Please send us an email to inquire as to who has current sliding scale session openings!
Therapy Services
Initial Intake Assessment (60 minute)
- Individual
Doctoral Level Clinician: $275.00; Master’s Level Clinician: $225.00 - Couples/Relationship/Family
Doctoral Level Clinician: $295.00; Master’s Level Clinician: $250.00
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Individual Psychotherapy Sessions
- 60-minute Psychotherapy Session
Doctoral Level Clinician: $220.00; Master’s Level Clinician: $190.00 - 45-minute Psychotherapy Session
Doctoral Level Clinician: $195.00; Master’s Level Clinician: $160.00 - 30-minute Psychotherapy Session, Individual
Doctoral Level Clinician: $150.00; Master’s Level Clinician: $130.00
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Couples, Relationship, and Family Psychotherapy Sessions
- 90-minute Psychotherapy Session
Doctoral Level Clinician: $370.00; Master’s Level Clinician: $310.00 - 60-minute Psychotherapy Session, Couples/Relationship/Family
Doctoral Level Clinician: $245.00; Master’s Level Clinician: $205.00 - 45-minute Psychotherapy Session, Couples/Relationship/Family
Doctoral Level Clinician: $220.00; Master’s Level Clinician: $185.00
Note: Beginning January 2025, we will no longer offer superbills for couples/family therapy. Please contact us for more info.
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EMDR Services (online and in-person in Durham North Carolina)
- 75-minute EMDR Session: $250.00
- 90-minute EMDR Session: $290.00
We also offer EMDR Intensives! Please contact us for more information!
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Therapy Groups
All of our online therapy groups are lower cost, and have the benefit of therapeutic group support. Online therapy group session pricing ranges from $50-$65 per session. Sliding scale spots are available in all groups.
Psychological Evaluations and Court-Ordered Assessments
Our team of licensed psychologists offer high-quality, comprehensive neuroaffirming evaluations as well as objective, comprehensive forensic and court-ordered evaluations. Because we do not bill insurance, we are able to curate a testing battery specific to your needs – offering a truly personalized, comprehensive evaluation experience. We typically have very short wait times, sometimes able to get you started that same week. To learn more about what sets our Evaluation Services apart, please visit our Psychological Evaluations and Forensic Evaluation service pages.
- Comprehensive Diagnostic/Psychological Evaluation: $2200
- Substance Use Evaluation: $1800
- Full Psychological + Substance Abuse Evaluation: $2600
- Court-Ordered/Court-Involved Psychological Evaluation: $2400
- Court-Ordered/Court-Involved Substance Use Only Evaluation: $2000
- Court-Ordered/Court-Involved Psychological and Substance Use Evaluation: $2800
- Pre-Film Mental Health Evaluation for participants in competition or reality shows: Email drbate@beboldpsychnc.com for more information
We offer additional evaluation services, including capacity to proceed, mental state at the time of the offense, adoption readiness, and more.
For referrals or additional questions, email referrals@beboldpsychnc.com.
Letters for Gender-Affirming Procedures
We are proud to author all letters for gender-affirming procedures on a pay-what-you-can basis.
Payment & Cancellation Policy
We accept all major credit cards, debit cards, and HSA/FSA. Payment must be on file before services begin. Cancellations require 48 hours' notice to avoid being charged the full rate of your session. You can cancel via email, text, or your client portal.
Need Help Affording Therapy?
If you’re from a historically marginalized community, you may qualify for therapy vouchers or funding assistance. Here are some resources:
- A Therapist Like Me Voucher Program
- Providing Access to Trans Healthcare
- Loveland Therapy Fund
- Black Mental Health Fund
- BIPOC Therapy Fund
- Mental Health Fund for QTBIPOC
We also work with colleagues who accept insurance or offer low-cost services. Email us for additional resources and support.
Accessibility and Equity-Based Community Referrals
We strive to create equity and accessibility of specialized and inclusive mental health services. If we cannot support your current need, we will connect you to trusted, inclusive colleagues in the community who accept insurance, have talented interns seeing client’s pro-bono or for low fees, and are ready to help!
Please email us and we will do our best to offer some additional options to get you connected to a provider who can best suit your needs!
Feel free to reach out with any questions regarding therapy or evaluation services. We’re here to help connect you to care with ease!
Schedule Your Free 20-minute Consult here!
Good Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
- You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises